Standard Terms of Business and Customer Information

La Sue by Carnival Store GmbH - Ilker Kabadayi
Lower Wiesenstrasse 1
32120 Hiddenhausen

Mobilephone: + 49 176 4717 8423
E-Mail: [email protected]
VAT ID No.: DE310480783

§ General terms and conditions to download click here!

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I. Terms

1 scope

For business relationships with our customers, the following general terms and conditions apply in the version valid at the time of the order for orders via the Internet shop.

Customers are both consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2 Offer and conclusion of contract

The presentation of the products in our internet shop does not represent a legally binding offer, but a non-binding online catalogue.

The subject of the contract is the sale of goods via our online shop. After entering your personal data, successfully completing the individual ordering steps and by clicking on the appropriate button in the final step of the ordering process, you submit a binding purchase offer for the goods contained in the shopping cart. Before submitting the order, you can identify any input errors and use the correction function to correct and/or change them.

The confirmation of receipt of the order follows immediately after the order has been sent. This automatic acknowledgment of receipt only documents that we have received the order and does not represent an acceptance of the order.

We are entitled to accept your order within 2 days of receipt by sending you an order confirmation in writing or in text form (e.g. email), in which you are asked to pay, the processing of the order or the delivery of the goods is confirmed to you.

Deviating from this, the following applies to consumer customers: A binding contract can also come about beforehand if you choose an online payment method and make the payment immediately after sending the order. In this case, the contract is concluded at the point in time at which the relevant payment service provider confirms the execution of the payment order.

3 payment

Only the payment methods shown in the ordering process are accepted. The available payment methods and information on any additional costs of a payment method can be viewed in advance on the information pages of our online shop.

4 delivery

Delivery is made by sending the goods to the address provided by the customer.

The delivery takes place against the packaging and shipping costs indicated in the ordering process. Information on any delivery restrictions and the packaging and shipping costs incurred can be viewed in advance on the information pages of our online shop.

If, despite careful planning, an item cannot be delivered through no fault of your own, you will be informed of this by e-mail and any consideration already paid will be reimbursed.

5 retention of title

The delivered goods remain our property until the purchase price has been paid in full.

Deviating from this, the following applies to business customers: We retain ownership of the goods until all claims from the current business relationship have been settled in full.

6 warranty

The warranty is subject to legal regulations.

Deviating from this, the following applies to business customers: Warranty claims due to defects in the goods become time-barred one year after the transfer of risk. Excluded from this are claims for damages, claims due to defects that we have fraudulently concealed, and claims from a guarantee that we have assumed for the quality of the goods. The right of recourse according to § 478 BGB is also excluded. For these excluded claims, the statutory limitation periods apply.

7 Transport damage

The following applies to consumer customers: Please report transport damage to the deliverer as soon as possible and contact us. The contact options can be seen in the imprint. Please note that failure to complain or contact us has no consequences for your statutory warranty rights. However, they help us to be able to assert our own claims against the transport company.

The following applies to business customers: You must inspect the goods for correctness, completeness and defects immediately upon receipt in accordance with § 377 HGB.

8 Choice of Law and Commercial Place of Jurisdiction

The law of the Federal Republic of Germany applies to the contractual relationships between us and the business customer. The application of the UN sales law is excluded.

The place of jurisdiction for all disputes arising from the contractual relationship between the customer and us is our company headquarters, provided the customer is a merchant, a legal entity under public law or a special fund under public law.

II. Customer information:

1 Codes of Conduct

We are a member of the association of safe and reputable internet shop operators e. V. and have subjected ourselves to the examination criteria there and the out-of-court arbitration board, which is free of charge for our customers.

http://www.internetsiegel.net/Pruefungskriterien.pdf

http://www.internetsiegel.net/html/schlichtungsstelle.html

2 Technical steps leading to the conclusion of the contract and correction options

You can place the desired goods in the virtual shopping cart without obligation. You can access it at any time and view, correct and/or delete its content. If you want to buy the selected goods, you must go through the ordering process by entering your personal data and choosing the desired shipping and payment method. You can cancel the ordering process at any time by closing the browser window or complete it by sending the order. You can identify any input errors in your order before submitting the order and correct them using the correction functions. The contract is concluded in accordance with paragraph 2 of our General Terms and Conditions (in Part I. General Terms and Conditions).

3 Essential characteristics of the goods

Information on the essential features of the goods we offer can be found in the respective product descriptions in our online shop.

4 contract language

The language available for the conclusion of the contract is German.

5 delivery times

The delivery time can be found in the respective offer in our online shop. If no information is given there, the delivery time for national deliveries is a maximum of 5 days and for international deliveries a maximum of 10 days. If the delivery time includes Sundays and public holidays, the delivery time will be extended accordingly.

6 Complaints and Online Dispute Resolution

Complaints, complaints and other warranty claims can be submitted to the address given in the imprint.

7 Information on Alternative Dispute Resolution

The EU Commission has created an internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform serves as a point of contact for the out-of-court settlement of disputes arising from online sales contracts. The OS platform can be reached at the following link: http://ec.europa.eu/consumers/odr/.

8 warranty

The warranty is based on the information in section 6 of our General Terms and Conditions (in Part I. General Terms and Conditions).

9 Contract text storage

We do not save the full text of the contract. You can view the general terms and conditions of contract at any time on our website and save them on your computer. The concrete order data as well as the general contract conditions together with customer information will be sent to you by email. The specific order data can be viewed in the login area when registering.